Reasons to call the EMS
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When to Call Emergency Services During a Seizure
Key Situations for Dialling 999 or 112
Knowing when to call emergency services during a seizure is crucial. Here are the main reasons to dial 999 or 112:
First-Time Seizure
If the person has never had a seizure before, call emergency services immediately.
Seizure Lasts More Than Five Minutes
If the seizure continues for more than five minutes, call for help. Refer to the individual's care plan, which may specify the exact time to call. The Joint Epilepsy Council recommends calling after five minutes.
Repeated Seizures
If the patient is experiencing repeated seizures with no break in between (status epilepticus), emergency services should be contacted immediately.
Failure to Regain Consciousness
If the person does not come round after the seizure, seek emergency assistance.
Injury During the Seizure
If the individual has injured themselves during the seizure, such as from a fall, call for medical help.
Unusual Seizure Activity
If the seizure appears different from the individual's typical seizures or if the patient indicates that something feels unusual, call for help. The care plan should describe typical seizure activity.
Seizure in Pregnant Women
If a pregnant woman is having a seizure, call emergency services immediately to ensure the safety of both the mother and the unborn child.
How to Call Emergency Services
When calling emergency services, dial 999 or 112 and ask for an ambulance. Be ready to provide detailed information, including:
- Location: Give the exact location or use the What3Words app to provide a precise 3-metre square location.
- Description: Describe what is happening and the duration of the seizure.
- Access: Provide details on how to access the building or specific location.
If possible, put the phone on speaker to keep your hands free to assist the patient. This may involve maintaining their dignity by covering them if they have lost bladder control.
Remember, it's always better to call for help if you are unsure. The operator can provide guidance and support until the ambulance arrives.